Built from a problem many of us know personally.
BackHome Assist was founded by Nana Dontoh, a Ghanaian professional living in the United Kingdom who understands first-hand the challenges of managing responsibilities back home while living abroad.
Whether it is checking on a building project, following up on documents, verifying work, or making sure family members are doing well, distance can make simple tasks feel difficult.
Meet Nana Dontoh
Like many people in the diaspora, I have spent years trying to coordinate important matters in Ghana from thousands of miles away. I know what it feels like to rely on phone calls, messages, and second-hand information when what you really need is someone you can trust on the ground.
You may be asking: Was the work actually completed? Were the materials purchased as agreed? Did someone really visit the property? Is my relative genuinely okay? These are real concerns for people living abroad.
I realised there was a growing need for a professional and trustworthy service that could provide reliable information, practical support, and peace of mind when people cannot be physically present.
That idea became BackHome Assist.
Our Mission
To provide trusted local support for people living abroad who need reliable information, practical assistance, and peace of mind back home.
Our Role
We act as your independent eyes and hands on the ground, helping you stay informed, take action, and manage important responsibilities from a distance.
What makes us different
BackHome Assist is not just an errand service. It is a trust, visibility, and support service for people who need someone reliable on the ground.
Local Presence
We support tasks that require someone physically present in Ghana, from property visits to family welfare checks and local follow-ups.
Independent Reporting
We provide clear observations and updates so you can make better decisions without relying only on second-hand information.
Personal Service
Every request is reviewed individually because every family matter, property issue, and local task is different.
Trust First
Trust is the foundation of everything we do. We communicate clearly, define scope, and act responsibly on every task we accept.
Our core values
These values guide how we work with every client, family member, local assistant, and partner.
Integrity
We tell you what we see, not what we think you want to hear.
Accountability
We take ownership of the tasks we accept.
Transparency
We believe in clear communication and honest reporting.
Respect
We treat clients, families, and communities with dignity.
Service
We help people stay connected to what matters back home.
Need trusted support back home?
Whether you need a property inspection, construction monitoring, welfare visit, document follow-up, or local assistance, BackHome Assist is here to help.